Querymesh Hub

Privacy policy

How Querymesh Hub collects, uses, and protects personal data.

Data controller

Querymesh Hub is the data controller for personal data collected through querymesh-hub.digital and related engagement enquiries. Contact: Level 11, 17 Moorgate, London EC2R 6DA; email [email protected]; telephone +44 20 5550 7630.

Data we collect

  • Contact form data — name, email, optional engagement interest, underlyings description, and message content
  • Correspondence — emails and call notes related to scoping and delivery
  • Technical data — essential cookies and, if accepted, limited analytics cookies as described in our Cookies Policy

We do not ask for account numbers, passwords, or payment card details through the website form.

  • Responding to enquiries and providing requested engagements (legitimate interests and/or performance of a contract)
  • Improving site reliability and understanding aggregate visits when analytics cookies are accepted (consent)
  • Meeting legal and accounting obligations (legal obligation)

Retention

Enquiry records are kept for up to 24 months after the last meaningful contact unless a longer period is required for an active engagement, dispute, or legal duty. Engagement files are retained for up to seven years for accounting and professional records. Cookie identifiers follow the durations in the cookies table.

Sharing

We use carefully selected processors for email hosting, site hosting, and (if enabled) analytics. Processors act on our instructions. We do not sell personal data.

International transfers

If a processor stores data outside the United Kingdom, we rely on appropriate safeguards such as UK adequacy regulations or standard contractual clauses, together with a transfer risk assessment where required.

Your rights

Under UK GDPR you may have rights to access, rectification, erasure, restriction, objection, and data portability, and the right to withdraw consent where processing is consent-based. To exercise rights, email [email protected]. You may complain to the Information Commissioner’s Office (ICO).

Security

We apply appropriate technical and organisational measures, including access controls and encrypted transport for the website. No method of transmission is perfectly secure.

Children

Our services are directed to professional clients. We do not knowingly collect data from children.

Updates

We may update this policy by posting changes on this page with a revised effective understanding from the publication date.